| About the Candian Business Council of Dubai and the Northern Emirates Introduction The Canadian Business Council endeavours to foster communication and networking between Canadian and other business people in the region, and to build awareness amongst the regions' business community of the contribution that Canadians and Canadian goods, services and technologies have made in the development of the UAE.
Chairman's Message
The 2007/2008 membership year was tremendously successful and the Executive Committee, office personnel and I look forward to building on these achievements. This past year saw the launching of a new interactive CBC web site which provides members easier access to change and modify their own information, as well as, providing more content about the CBC. One of the priorities of the Executive Committee this past year was to increase the number of members; as a result the CBC welcomed 60 new members, bringing the total membership to 350 members. Another priority was to provide the membership with the opportunity to attend interesting and relevant networking events and receptions. The CBC was fortunate this year that many of these events were complimentary for the members. The Executive Committee was also very pleased to introduce a new CBC Constitution reflecting the growth of the CBC since its inception and the realities of today’s business environment in the UAE. This new constitution was presented to the membership and adopted in March 2008. Finally, there were significant changes and improvements implemented in the CBC office. The Executive Director’s position has now been classified as a full time position from its previous part-time status. This reflects the demands placed on the position due to the growth of the CBC. In addition, best practices and procedures have been introduced in the office in keeping with UAE labor laws and regulations. Of course it is you, our membership, that make the CBC successful year after year. You are the greatest resource for providing the comments and suggestions needed to improve the CBC. Again this past year, the Executive Committee conducted a member’s survey to obtain your feedback. The results from this survey will help to guide us in the coming year. This year the Executive Committee and I are committed to focusing on developing policies and programs to provide more value to the membership. We will continue to work closely with our sponsors and build on these relationships for the benefit of all parties. We have listened to your comments and plan to have events that are more industry specific and try to obtain engaging and informative high profile speakers at these functions. The Committee would also like to reach out to the other Emirates in the CBC and pursue opportunities to have trade missions to the other Emirates. Of course one of the strongest and enduring relationships that the Canadian Business Council has is with the Canadian Embassy in Abu Dhabi and the Canadian Consulate of Dubai. We are extremely grateful for the support we receive from Ambassador Sara Hradecky, Mr. John Burbridge, Head of the Canadian Consulate of Dubai and their staff. This past year we co-hosted numerous events with both the Embassy and Consulate. We had the privilege of having Cabinet Ministers from both Federal and Provincial levels of government in Canada attend and speak at these events and were pleased to have the CBC recognized for its role in promoting Canadian business in this region. We will again be work closely with Embassy and Consulate officials and staff to promote Canadian business interest in the UAE and hope to be involved in any trade missions from Canada. I would like to take this opportunity to wish you all continued success in your business endeavors. I look forward to seeing our returning members over the course of the year and welcoming our new members at upcoming events. Sincerely, Ahmed Shehada Chairman
Whats New at CBC Latest News and Announcements from CBC Video News Release http://www.newzmakerz.com/video/285/Hon-Dwight-Duncan-Ontarios-Minister-of-Finance-in-the-UAE METADATA receives TECOM Investments Pearl Award for Customer Service METADATA receives TECOM Investments Pearl Award for Customer Service Metadata Technologies today announced that it has won the TECOM Investments Pearl Award in the category of Customer Service Company of the Year. The Award recognizes Metadata for demonstrating high levels of customer satisfaction and stakeholder confidence. “We are extremely delighted with the ‘Customer Service Company of the Year’ award and grateful to TECOM Investments for this great initiative fostering excellence”, says Rasheed Muhammed, Managing Director of Metadata Technologies. “This award is highly relevant and important as we promote Customer Relationship Management solutions in the region. This is also an endorsement that we practice what we promote to our customers”. To ensure high levels of customer satisfaction Metadata utilizes a variety of tools including frequent customer surveys; user training sessions, support review meetings and a Customer Relationship Management (CRM) based automated complaint/ticket tracking system. Using the system, unattended tickets are automatically escalated to the management through the system and through emails. In addition, management dashboards provide insights into customer issues and customer satisfaction trends. Metadata system also allowed all customer issues and solutions to be tracked and build a knowledge base for future use. This Knowledge Management System assists Metadata customer service team to resolve customer issues efficiently. “The TECOM Investments Pearl Awards seek to instill a greater sense of responsibility among our Business Partners in aiming for internationally recognized business standards. We launched the Pearl Awards primarily to recognise high-performing organizations as a significant part of our strategy to promote cluster-wide excellence”, says Abdullatif Almulla, Group CEO, TECOM Investments. The TECOM Investments Pearl Awards recognize the achievements of TECOM Business Partners in various Award Categories. Since its inception, TECOM, through their various clusters and zones, has encouraged the development of Business Partners and many have not only grown, but are leaders in their respective sectors and have achieved excellence. Best Regards, METADATA Marketing Team METADATA Technologies FZ-LLC Dubai Internet City Building 2, Level 1 P.O.Box 500219, Dubai, United Arab Emirates Tel: +9714 391 0710, Fax: +9714 391 8878 www.metadatacorp.com 16th Annual General Meeting Results Dear CBC Members, Following the successful 2008-2009 Membership year, the CBC would like to announce the results of the 16th Annual General Meeting which was held on May 20, 2009 at the Fairmont Hotel, Dubai. The new 2009 – 2010 Executive Committee Members and their Portfolios are as follows: Marie-Josée Primeau - Chairman David Macadam - Vice Chairman François Leblanc - Legal Affairs Director & Secretary Mariam Hasan - Finance Director Marc-Antoine Zora - Public Relations Director Vahid Fotuhi - Events & Programs Director Shane Phillips - Membership Director During the AGM, Ashok Kapur & Associates was appointed honorary auditor of the CBC for the ensuing financial year. The quorum, as per the constitution requires 25% of paid up members voting in person or by proxy, was met. Congratulations to the new Executive Committee and thank you, CBC members for your continued support! Membership and how to Join CBC Membership Criterion & Fees The Canadian Business Council endeavors to foster communication and networking between Canadian and other business people in the region, and to build awareness amongst the regions' business community of the contribution that Canadians and Canadian goods, services and technologies have made in the development of the U.A.E. The Council provides an excellent forum for helping its members to increase their visibility and to develop more effective business relationships within the community. The Council reaches these goals by organizing informative monthly events in Dubai, U.A.E., by publishing a quarterly newsletter, maintaining a website and by the publication and distribution within Dubai, the U.A.E, and elsewhere, of an annual Membership Directory. Membership is open to individuals and companies who are Canadian, or do business with Canada, or who have demonstrated an affinity towards Canada. Membership Types & Fees Individual : Dhs 1,250 per year Corporate : Dhs 2,250 per year (includes 2 members additional members Dhs 500 each) Fees are non-transferable and payable annually in advance Membership Benefits Member's Benefits Program
Maritime & Mercantile International (MMI) MMI will give the below mentioned discount on normal purchases to all CBC Members with a valid liquor license and members must produce the license and CBC Membership Card at the time of billing at MMI cash counter and to be intimated in advanced to the cashier before billing. The discounts are exclusive of taxes, all Governmental levies and monthly promotions. The details of the discounts are as follows: Effective November 1, 2008. **** Wines & Spirits - 25% off MMI reserves the right to review the discount at anytime and MMI's decision will be final in case of any discount related queries. New Joiners can contact the below mentioned MMI licensing department for individual liquor license (New or Renewal) _____________________________________________________________________________ Sentinel Business Center Member Discounts The Canadian Business Council in association with Sentinel Business Center is offering new benefits to CBC members. Upon presentation of your CBC membership card, members of the CBC will receive 10% discount off all virtual office services. In addition, off-shore members will be entitled to a 50% discount on meeting rooms. Sentinel Business Center is location on 1 Sheikh Zayed Road at the Trade Center roundabout. For more information on the Sentinel Business Center, please visit www.sentinelbusinesscentres.com ____________________________________________________________________
ProConsult Advocates & Legal Consultants ProConsult Advocates & Legal Consultants is a leading law firm based in the Emirates of Dubai and Abu Dhabi, UAE. We advise our clients on all aspects of business law from the drafting of contracts, incorporating companies to corporate law, banking, corporate finance, insurance, real estate, and labour law. ProConsult can act as registered agent for your offshore companies in JAFZA. We conduct litigation and arbitration on behalf of our clients before all UAE courts. Discount on Services: ____________________________________________________________________
AEC Group of Companies AEC is a market leader in Electrical & Electronic Products. An ISO 9001:2000 Lloyds registered certified company with product certification from ASTA & KEMA. AEC was created with the intention of providing a total electrical solution to the public and private arena. Discount on Products: ____________________________________________________________________
Advanced Radiology Center & Clinical Laboratory (ARCCL) ARCCL is a film-less private centre in UAE. We endeavor to provide a most pleasant and professional experience to all patients, modeling operations using the highest standards developed and refined both in Canada and the USA. Our imaging protocols, choice of equipment, treatment of patients and generation of reports is carefully orchestrated to provide patients and referring Doctors with accurate and meaningful diagnoses. We have the support of 5 Canadian Consultant Radiologists with highly sub specialty experience for second opinion and special case consultants. Discount on Services: ____________________________________________________________________________
Saeed Jewellers We are goldsmiths and purveyors of fine jewellery since 1971. We also undertake commissions of custom and bespoke objects d’art in the realm of precious metals and gems. We are patronized by a number of U.A.E. leading noble families. Discount on Products: _____________________________________________________________________________
Lufthansa German Airlines Lufthansa German Airlines started its operations to the UAE in 1976. Today, Lufthansa connects Dubai - Frankfurt as well as Dubai - Munich with daily non-stop flights. Abu Dhabi - Frankfurt are served with 6 weekly non-stop flights. The UAE/Frankfurt route is operated by B747/A340 aircrafts with a superior 3 class service in First, Business and Economy. Lufthansa has a service centre for UAE in Dubai. There are Sales and Ticketing offices in Abu Dhabi and Dubai. The office can be reached on +971 4 343 2121, Saturday - Thursday from 9am - 6pm. Lufthansa is one of the founding members of STAR ALLIANCE - the world's first truly global alliance created to meet the needs of international travellers. Together, Lufthansa and its 20 international partners serve over 975 destinations in 162 countries providing a seamless travel experience to its customers. Miles & More, Lufthansa's Frequent Flyer Bonus Programme gives customers even more opportunities to earn miles by flying on Lufthansa or its 20 Star Alliance members as well as 19 partner airlines, and 21 hotels and 5 car rental partners, which can then be redeemed for free flights, upgrades and fantasy awards. Participating in the Lufthansa Miles & More programme does not only have the benefits of obtaining free flights and upgrades, but also gives customers the opportunity to attain either the Frequent Traveller, Senator or HON Status. Discount on Products: _____________________________________________________________________________
TCS Express Worldwide LLC With the catch phrase “ Think Out of Box, Think TCS ! ”… TCS has impressed business analyst around the world as an example of success. Having expanded from its native Pakistan, the company is now mentioned as a Case Study in the Harvard Business School programme on International Entreupenership as a model of a highly effective company in the developing world TCS is in the logistics solutions business and prides itself on being able to move ‘anything’ from ‘anywhere to anywhere’ in the most cost effective manner. TCS ‘s central asset is human resource, and central to its concern is its dynamic development. Next time you wish to transport anything Think Out of Box… Call TCS ! Discount on Services: For more information on corporate discounts on credit please call Robel at TCS Office Dubai on 04 2858556 _____________________________________________________________________________
Arya Insurance Brokerage Co LLC We are insurance brokers/ consultants assiting our clients in purchasing their insurance requirements such as Motor, medical, property, liability, marine cargo etc. at most competitive cost with widest possible coverage. Out team is fully trained to understand needs of our clients and offer professional solutions, Discount on Products and Services: _____________________________________________________________________________ Synergy Integrated Medical Centre Family medicine and therapy centre integrating conventional medicine with natural medicine and complimentary therapies, focusing on improving both physical & emotional well being. Discount on Services: _____________________________________________________________________________
Queen's School of Business Queen’s Executive Development Centre provides top level open-enrolment executive education and specializes in working with mid and senior level personnel. QEDC is one of North America's largest and most respected providers of non-degree executive education, offering one of the most extensive portfolios of programs in the world. In 2007 we moved to the UAE and are located at the DIFC in Dubai. Our success in combining customer service, academics, and lifestyle into our open enrolment programs has garnered us recognition from an Environics poll of senior managers and the Financial Times (U.K.) as the #1 executive development centre in Canada and the #1 provider of open-enrolment education in Canada, as well as BusinessWeek's recent ranking as the #1 provider of executive education in Canada. Discount on Services: _____________________________________________________________________________
Empowering Leaders Group (M.E.) A Leader who empowers people has clarity of purpose, relentless passion and the burning desire to help other people make progress. Purpose, Passion and Progress are what Empowering Leaders Group (M.E.) stands for. We Provide a unique Leadership Training Program that helps managers retain their top people, improve their effectiveness in communication and maximise the bottom-line of companies. Discount on Services: In this highly interactive workshop with the management team, we will achieve: • Help teams connect better with each other, not just communicate _____________________________________________________________________________
HotBrands International Hotbrands International is one of the largest foodservice companies in the region. It develops, operates and markets a unique range of ethnic restaurant concepts. The restaurant include Indian, Chinese, Italian, Thai and Japanese cuisine. Hotbrands currently has around 70 units in the UAE, Saudi Arabia, Kuwait, Oman, Qatar, Kuwait, Bahrain, and India. Discount on Services: _____________________________________________________________________________
Smiline Dental Centre, Discount on services: To registered members of the CBC and their family, I am pleased to offer a 25% discounts on your first consultation with us. In addition, I will extend a 15% discount on any basic dental services you may require. Also don’t miss out on our Teeth Whitening SPECIAL at only 2009 Dhs. I look forward to meeting with you soon! _____________________________________________________________________________ WAFI Food & Beverage Dubai’s premiere dining and entertainment destination. With over 12 restaurants and bars to choose from all our venues offer a friendly, informative and relaxed; yet efficient experience in which to enjoy many styles of cuisine; from Thai to Chinese and Indian to Italian. Discount on Services: ____________________________________________________________________________
Axis Integrated FZ-LLC A rapidly growing full-service advertising agency that believes in creating Memorable and hard hitting advertising. Discount on Services: If you company would like to participate in our Benefits Program by offering discounts on particular products or services, use the "Contact" tab above to get in touch with us now. Upcoming Events The CBC Noticeboard |